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How your brand can be affected in 2009 and its impact I was in Miami last night and we had a little run-in with the hotel, which led to some tweets about the situation, which led to a person changing their mind about using the hotel. Watch as Dave Morin and Josh Elman of Facebook and David Recordon of 6 apart tell the story.

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Feb 25, 2009 6:45 pm
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    Gary nails it, not only will...follower or reader get this info quicker, but real...
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    “Every touch matters” - Auch wenn die Jungs es vielleicht ein bisschen überbewerten. Die grundsätzliche These ist...
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  9. soupsoup reblogged this from gary and added:
    mouth these days is a powerful thing. When your customers have a legitimate beef with your service, it can spread...
  10. karlis reblogged this from gary and added:
    know Jon, David, Josh,...that group that got kicked out. Too bad that hotel couldn’t be...
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    see why everyone loves...Gary Vaynerchuk guy.
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