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If You Don’t Invest in Community Management, You’re Done For. Here’s Why:

By July 31, 2014No Comments1 min read

Community management goes way beyond customer service and crisis management. Making human connections is absolutely crucial to the success of your business. There is no avoiding it.

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has citations and sources, so you can show this to your boss, your coworkers, your clients, or anybody who needs to learn the value of community management!