My best keynote in years! How about doing a random act of kindness for a customer you already have, and not one who just unsubscribed? (more…)
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This is from the Build a Business competition I'm working on with Shopify. Enter now! This is the most practical time in history to become an entrepreneur. Do it at the…
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I’m a huge fan of content. I’m obsessed with it. But now, content is in abundant supply, so we have a supply and demand issue. There is so much of…
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People need to understand that storytelling works differently on Facebook than it does on Twitter. Making a Pinterest post involve a different psychology than it does on Instagram. Bucketing it all…
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I grew up in retail. Long before my dad dragged me to bag ice in our family liquor store (where I’d eventually go on to fulfill my full retail potential),…
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I got into a conversation recently about whether entrepreneurship is a case of nature or nurture. I really look at it like a skill thing like singing or basketball. Some people…
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I was waiting for somebody at a wine bar the other day for a meeting when I heard two guys sitting and having a business discussion. For the 12 minutes until…
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This is less of a keynote, and more like 20 minutes of advice. I don't usually get to talk to an audience like this, so it was a really awesome opportunity…
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This piece was originally posted to my Medium account on 8/26. You should check out my other stuff there. -- I started this post off wanting to make a list of…
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Here's a little story that sums up everything I think about the way business - and the world - works. Sure it was fun that she recognized me, but that's not…
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